CONTACT

Get in touch.

Have a question, an idea, or just want to say hi? We'd love to hear from you. Feel free to reach out using the form, email us, or send a direct message on Instagram — whatever works best for you.

WRITE DIRECTLY

Email hello@monkeyandpebbles.com

MON–FRI · REPLIES WITHIN 24 HRS

COMMON QUESTIONS

How long until my order ships?

We aim to process and ship every order within 5 business days, though most go out within 1–3. You will get a tracking link by email the moment it leaves us. Feel free to check out our shipping information page for more details about shipping information.

Can I change or cancel my order?

Yes — as long as it has not shipped yet. Email us with your order number (MP-XXXX), and we will adjust it. Once an order has been picked up by the courier, we cannot recall it.

How do I start a return?

Eligible items can be returned within 30 days of your order date. You can find more details about returns on our refund policy page. Please review the policy, then email us your order details, and we’ll get things started.

Do you ship outside Canada and the US?

Not as a standard option yet, but we would love to help. Send us a note with your address and we will put together shipping pricing for you.

Do you offer wholesale, custom or corporate orders?

Our focus right now is the core collection on the site, but we still want to hear the idea. Wholesale, custom sizes, corporate gifting, co-branded — tell us what you have in mind.

Read the full FAQ

Get in touch.

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